Do you use automated campaigns to follow up on leads and prospective clients you generate from your websites? If so, you may be letting gold slip through your fingers. We have discovered that a personal phone call to leads has earned us business that might have otherwise been lost. You might also consider offering follow up customer service calls when you pass your leads to area experts!
Putting forth the effort to actually learn what someones real estate wants and needs are and letting them know that you will check back in with them to make sure their needs are being met will set you apart from the crowd, and actually build a loyalty factor into your working relationship with clients. It also gives you valuable information you need to know on agents that you may be passing your hard earned leads to, and sets a customer service precedent with clients and agents that is a rare commodity in this business!
Think about how you feel when you get a live person on the phone when you need something?...So stand apart from the crowd, and pick up that phone to earn some business!
"Guiding you in the right direction"
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